Privacy Policy

Effective Date: [6/1/2026]

Red Fox Retreats (“Red Fox Retreats,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking a stay, listing a property, or otherwise interacting with our services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Billing information
Reservation details
Property owner information
Communication preferences
Information submitted through contact forms or inquiries

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Website usage data
Pages viewed
Referring websites
Date and time of visits

Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve website functionality, enhance user experience, analyze website traffic, and support marketing efforts.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

2. How We Use Information

We may use collected information to:

Process reservations and payments
Manage vacation rental bookings
Communicate with guests and property owners
Respond to inquiries and support requests
Provide property management services
Improve our website and services
Send booking confirmations and updates
Prevent fraud and unauthorized activity
Comply with legal obligations
Conduct marketing and promotional activities

3. Payment Information

Payments may be processed through third-party payment providers. Red Fox Retreats does not typically store complete credit card numbers on its servers.

All payment information is handled according to the security standards and privacy practices of the applicable payment processor.

4. Sharing of Information

We do not sell personal information.

We may share information with:

Booking and reservation platforms
Payment processors
Property owners and authorized representatives
Cleaning and maintenance providers when necessary to fulfill services
Technology and website service providers
Marketing service providers
Government agencies or legal authorities when required by law

Information is shared only as reasonably necessary to provide services or comply with legal obligations.

5. Property Owner Information

Property owners who list properties with Red Fox Retreats may provide business and property-related information necessary for marketing, booking management, maintenance coordination, accounting, and guest services.

Such information may be shared with guests and service providers as necessary to facilitate rentals and property management services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security.

7. Retention of Information

We retain personal information for as long as reasonably necessary to:

Provide services
Fulfill contractual obligations
Maintain business records
Resolve disputes
Comply with legal requirements

8. Marketing Communications

You may receive promotional emails or marketing communications from us.

You may unsubscribe at any time by using the unsubscribe link in the communication or by contacting us directly.

9. Third-Party Websites

Our website may contain links to third-party websites, booking platforms, or service providers.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party sites they visit.

10. Children’s Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Your Privacy Rights

Depending on your state of residence and applicable laws, you may have rights regarding your personal information, including:

Accessing information we hold about you
Requesting corrections
Requesting deletion of certain information
Opting out of certain marketing communications

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Red Fox Retreats
5031 Jones Cove Road
Sevierville, TN 37722
Phone: 678-306-6065
Email: david@redfoxretreats.com

14. SMS and Text Messaging

If you provide your phone number and consent to receive text messages, Red Fox Retreats may send booking confirmations, reservation updates, customer service communications, and promotional messages.

Message and data rates may apply. Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP. Reply HELP for assistance.

Consent to receive text messages is not required as a condition of booking or purchasing services.